systems fail, so do some businesses. Our Solutions Centre engineers understand the importance of identifying potential issues early, and creating an IT Support foundation that is rock solid for your organisation.
We knows how critical it is that when you encounter a problem, it is fixed quickly and with the minimum impact on your business. For this reason, we aim to provide IT Audit Report Service as a one-stop-shop fully managed service.
One of the first differences you’ll note when dealing with our Solutions Centre in Northampton is that, unlike other help desks, ours is staffed by unscripted engineers
who really understand your problems. We operate our service desk to the highest standards, a minimum of MCP/MCSE qualifications. All calls are logged, tracked and managed to call closure within Service
Level Management agreements.
Our field engineers are able to repair and maintain your multi-vendor desktop systems, software and peripherals, delivering hands-on support through the life of your IT
asset. These services include labour, parts and the software expertise required to get you up and running again. Our field services are available to all businesses and organisations and can be provided
on an individual service request basis, under a managed service, maintenance agreement or on a project basis.
For further information on how the Solutions Centre can support your IT needs chat to one of our sales representatives on 01604 704014 or online now by simply clicking